Privacy Policy

This Privacy Policy explains how Arshit Traders ("Kiwtech", "we", "us", "our"), operating the website kiwtech.in and the Kiwtech Meesho Research Tool browser extension (the "Service"), collects, uses, and protects your information. By using our website or Service, you agree to this Policy.

1. Information We Collect

• Account & purchase details: Name, email address, and state (collected for GST invoicing) at checkout.
• Payment information: Payments are processed by Razorpay. We do not store your card, UPI, or bank details on our servers — these are handled securely by Razorpay.
• License & device data: A unique license key and a device/machine identifier, used to bind your license to a single device and prevent unauthorized sharing.
• Usage data: Basic technical logs (such as activation status and error logs) to operate and improve the Service.

2. How We Use Your Information

• To deliver your license key and software download link via email.
• To generate GST-compliant invoices.
• To verify and activate your license on your device.
• To provide customer support and respond to your queries.
• To prevent fraud, license abuse, and unauthorized use.

3. Sharing With Third Parties

We do not sell your personal data. We share limited information with trusted service providers only as needed to run the Service:

• Razorpay — payment processing.
• Supabase — secure database for licenses and orders.
• Resend / Amazon SES — sending license and invoice emails.
• Groq — AI features within the tool (no personal data is required for AI generation).

We may also disclose information if required by law.

4. Cookies

Our website may use minimal cookies or local storage for basic functionality and analytics. You can disable cookies in your browser settings.

5. Data Security

We use industry-standard measures to protect your data, including encrypted connections (HTTPS) and access controls. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain purchase and license records for as long as required to provide the Service and to comply with legal, accounting, and tax (GST) obligations.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us. Some records may be retained where required by law.

8. Children

Our Service is intended for business users and is not directed at individuals under 18.

9. Changes to This Policy

We may update this Policy from time to time. The latest version will always be available on this page.

10. Contact Us